FAQ
Frequently Asked Questions
- What is your warranty period?
- Our electrical components come with a 2-year warranty under normal use.
- What is your minimum order quantity (MOQ)?
- Our MOQ is 50 pieces per model.
- Do you provide samples?
- Yes, we can provide samples.
Sample costs and shipping fees are covered by the customer, but the sample cost will be fully refunded once the bulk order is placed.
- What is your production lead time?
- The production lead time is typically 35–50 days, depending on order quantity and product specifications.
- Can I customize the mirrors?
- Yes. We support full customization, including:
size, shape, frame color, lighting, functions, and packaging. Simply send us your design or reference image, and we can produce it.
- Do you offer OEM and ODM services?
- Yes, we offer both OEM and ODM services.
- Is the installation complicated?
- No, installation is very easy.
Each product comes with a complete set of mounting accessories and an installation manual.
- What are your payment terms?
- Standard payment terms are:
30% deposit, and the balance before shipment or before releasing the Bill of Lading.
- What optional functions are available for your mirrors?
- We offer a wide range of optional smart features, including:
• Touch switch
• Hand-wave sensor switch
• Human body sensor
• Anti-fog
• Time display
• Temperature display
• Bluetooth speaker
• Button-free design (no visible switch)
Customization of functions is fully supported based on your market needs.